How's your dealership's health? |
Dale McCauley, Partner, Deloitte Motor Industry Services. |
The Key take-aways from Dale McCauley's enlightening presentation:
- Dealership's should be constantly reviewing their health
- There's no shortage of jobs in the auto industry, just a shortage of talent
- Used car sales are still in decline
- Private-to-private buyer market booming
- F&I growth which represents 90% of a dealer's profit is slowing
- Fixed Ops are not keeping up with sales
- Many dealers are losing money on new cars
- Most service customers stay within eight kilometres of a dealership's PMA
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